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Title

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Senior Laundry Attendant

Description

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We are looking for a dedicated and experienced Senior Laundry Attendant to join our team. The ideal candidate will have a strong background in laundry operations, including washing, drying, folding, and ironing various types of fabrics. You will be responsible for overseeing the daily operations of the laundry department, ensuring that all tasks are completed efficiently and to the highest standards. This role requires excellent organizational skills, attention to detail, and the ability to manage a team of laundry attendants. You will also be responsible for maintaining inventory, ordering supplies, and ensuring that all equipment is in good working condition. The Senior Laundry Attendant will work closely with other departments to ensure that all laundry needs are met in a timely manner. This is a hands-on role that requires a proactive approach and the ability to solve problems quickly and effectively. If you have a passion for cleanliness and a commitment to excellence, we would love to hear from you.

Responsibilities

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  • Oversee daily laundry operations.
  • Ensure all laundry is washed, dried, folded, and ironed to high standards.
  • Manage a team of laundry attendants.
  • Maintain inventory of laundry supplies.
  • Order new supplies as needed.
  • Ensure all laundry equipment is in good working condition.
  • Coordinate with other departments to meet laundry needs.
  • Implement and maintain laundry procedures and standards.
  • Train new staff members.
  • Monitor and report on laundry performance metrics.
  • Handle customer complaints and issues related to laundry services.
  • Ensure compliance with health and safety regulations.
  • Perform regular inspections of laundry facilities.
  • Develop and implement cost-saving measures.
  • Maintain cleanliness and organization of the laundry area.
  • Assist with laundry tasks as needed.
  • Prepare and submit reports on laundry operations.
  • Ensure timely completion of all laundry tasks.
  • Address any maintenance issues promptly.
  • Stay updated on industry trends and best practices.

Requirements

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  • High school diploma or equivalent.
  • Minimum of 5 years of experience in laundry operations.
  • Previous supervisory experience preferred.
  • Strong organizational skills.
  • Excellent attention to detail.
  • Ability to manage a team effectively.
  • Good communication skills.
  • Proficiency in using laundry equipment.
  • Knowledge of different types of fabrics and their care requirements.
  • Ability to work under pressure.
  • Strong problem-solving skills.
  • Basic computer skills.
  • Ability to lift heavy loads.
  • Flexibility to work various shifts.
  • Commitment to maintaining high standards of cleanliness.
  • Ability to train and mentor staff.
  • Strong customer service skills.
  • Knowledge of health and safety regulations.
  • Ability to multitask.
  • Proactive and self-motivated.

Potential interview questions

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  • Can you describe your experience in laundry operations?
  • How do you ensure high standards of cleanliness in your work?
  • Have you ever managed a team before? If so, how did you handle it?
  • What types of laundry equipment are you familiar with?
  • How do you handle customer complaints related to laundry services?
  • Can you give an example of a time when you implemented a cost-saving measure?
  • How do you stay organized and manage your time effectively?
  • What steps do you take to ensure compliance with health and safety regulations?
  • How do you handle high-pressure situations?
  • Can you describe a time when you had to solve a problem quickly and effectively?
  • What is your approach to training new staff members?
  • How do you stay updated on industry trends and best practices?
  • What do you do to maintain the functionality of laundry equipment?
  • How do you coordinate with other departments to meet laundry needs?
  • Can you describe a time when you had to address a maintenance issue promptly?
  • What strategies do you use to monitor and report on laundry performance metrics?
  • How do you ensure timely completion of all laundry tasks?
  • What is your approach to maintaining inventory and ordering supplies?
  • How do you handle the physical demands of the job?
  • What motivates you to maintain high standards of cleanliness?